--- title: FAQ | GIDEON Knowledgebase description: Find role-specific answers to the most popular questions asked by our customers. --- [Skip to content](https://help.gideononline.com/faq#main-content) English Show submenu for translations [Get help from a human](https://help.gideononline.com/kb-tickets/new) ![GIDEON logo](https://help.gideononline.com/hs-fs/hubfs/PNG-GIDEON%20trademarked%20logo%20vector%20SMALL_BLACK%20BLUE-2.png?width=274&height=59&name=PNG-GIDEON%20trademarked%20logo%20vector%20SMALL_BLACK%20BLUE-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Get help from a human](https://help.gideononline.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [GIDEON Knowledgebase](https://help.gideononline.com/) 2. [FAQ](https://help.gideononline.com/faq) # FAQ Find role-specific answers to the most popular questions asked by our customers. ## Clinical - [Does GIDEON offer Continuing Education (CE/CME) credits?](https://help.gideononline.com/does-gideon-offer-continuing-education-ce/cme-credits) - [How does GIDEON calculate the probability for diagnosis or pathogen?](https://help.gideononline.com/how-does-gideon-calculate-the-probability-for-diagnosis-or-pathogen) - [Are probabilities given by GIDEON® tested for accuracy?](https://help.gideononline.com/are-probabilities-given-by-gideon-tested-for-accuracy) - [Are GIDEON's diagnosis probabilities affected by seasons?](https://help.gideononline.com/are-diagnosis-probabilities-affected-by-seasons) - [Why are some vital signs missing from GIDEON's clinical findings list?](https://help.gideononline.com/why-are-some-vital-signs-missing-from-gideon-s-clinical-findings-list) - [How can I use GIDEON when I am visiting patients away from the computer?](https://help.gideononline.com/how-can-i-use-gideon-when-i-am-visiting-patients-away-from-the-computer) - [Is avian flu listed as a diagnosis in the GIDEON database?](https://help.gideononline.com/is-avian-flu-listed-as-a-diagnosis-in-the-gideon-database) - [What is the First Case Scenario?](https://help.gideononline.com/what-is-the-first-case-scenario) - [How many drugs are in the GIDEON database?](https://help.gideononline.com/how-many-drugs-are-in-gideon-s-database) - [How complete is the list of COVID-19 vaccines in GIDEON?](https://help.gideononline.com/how-complete-is-the-list-of-covid-19-vaccines) See less ▼ ## Data questions - [How does GIDEON handle paywalled articles in the Events tab?](https://help.gideononline.com/how-does-gideon-handle-paywalled-articles-in-the-events-tab) - [What editorial process does GIDEON follow?](https://help.gideononline.com/what-is-gideon-s-editorial-process) - [Does GIDEON link to information provided by the CDC?](https://help.gideononline.com/does-gideon-link-to-information-provided-by-the-cdc) - [How does GIDEON get disease statistics from small countries, like in Africa?](https://help.gideononline.com/how-does-gideon-provide-disease-statistics-from-small-countries-such-as-countries-in-africa) - [How can I retrieve raw data from GIDEON?](https://help.gideononline.com/how-can-i-retrieve-raw-data-from-gideon) - [Is GIDEON an evidence-based medicine (EBM) database?](https://help.gideononline.com/is-gideon-evidence-based-medicine-ebm-database) - [Where can I see an overview of GIDEON content?](https://help.gideononline.com/where-can-i-review-gideon-content) - [Can I use GIDEON with R?](https://help.gideononline.com/can-i-use-gideon-with-r) - [How does GIDEON collect its data?](https://help.gideononline.com/how-does-gideon-collect-its-data) - [What time span does GIDEON cover?](https://help.gideononline.com/what-time-span-does-gideon-cover) - [How often is GIDEON updated?](https://help.gideononline.com/how-often-is-gideon-updated) - [Is it possible to download the data as a CSV or txt file?](https://help.gideononline.com/is-it-possible-to-download-the-data-as-a-csv-or-txt-file) - [Why are some references in GIDEON linked to information from ProMED?](https://help.gideononline.com/why-are-some-references-in-gideon-linked-to-information-from-promed) - [What sources are tracked by GIDEON®?](https://help.gideononline.com/what-sources-are-tracked-by-gideon) - [Does the GIDEON® database include viral diseases?](https://help.gideononline.com/does-the-gideon-database-include-viral-diseases) - [Can I download GIDEON data?](https://help.gideononline.com/where-can-i-find-downloads) See less ▼ ## Epidemiology - [Transmission risk levels - methodology](https://help.gideononline.com/transmission-risk-levels-methodology) - [Where can I find prevalence surveys?](https://help.gideononline.com/where-can-i-find-prevalence-surveys) - [How are outbreaks defined in GIDEON?](https://help.gideononline.com/how-are-outbreaks-defined-in-gideon) - [How does GIDEON calculate incidence and prevalence rates?](https://help.gideononline.com/how-does-gideon-calculate-incidence-and-prevalence-rates) - [How can I check if the disease is endemic in a given country?](https://help.gideononline.com/how-can-i-check-if-the-disease-is-endemic-in-a-given-country) ## Microbiology - [How are signs, symptoms, and laboratory tests selected for inclusion in GIDEON?](https://help.gideononline.com/how-are-signs-symptoms-and-laboratory-tests-selected-for-inclusion-in-gideon) - [Where can I find microbe images?](https://help.gideononline.com/where-can-i-find-microbe-images) - [Is there a Mannitol Salt Agar (MSA) test in GIDEON®?](https://help.gideononline.com/is-there-a-mannitol-salt-agar-msa-test-in-gideon) - [Access](https://help.gideononline.com/access) - [Accessibility](https://help.gideononline.com/accessibility) - [FAQ](https://help.gideononline.com/faq#main-content) - [Clinical](https://help.gideononline.com/faq#clinical) - [Data questions](https://help.gideononline.com/faq#data-questions) - [Epidemiology](https://help.gideononline.com/faq#epidemiology) - [Microbiology](https://help.gideononline.com/faq#microbiology) - [General](https://help.gideononline.com/general) - [Getting started](https://help.gideononline.com/getting-started#main-content) - [Video tutorials](https://help.gideononline.com/getting-started#video-tutorials) [![GIDEON logo](https://help.gideononline.com/hs-fs/hubfs/PNG-GIDEON%20trademarked%20logo%20vector%20SMALL_BLACK%20BLUE-2.png?width=274&height=59&name=PNG-GIDEON%20trademarked%20logo%20vector%20SMALL_BLACK%20BLUE-2.png "GIDEON logo")](https://help.gideononline.com/) [mailto:info@gideononline.com](mailto:info@gideononline.com) Copyright © 2026 GIDEON Informatics Inc